"This was such a brilliant service I have many moles and my husband died from malignant melanoma so I am very anxious. Although I generally have an idea that many of them are nothing to worry about I would beg you to extend this fantastic service. I have at least 2 others I would like to get checked but getting GP appointments is hopeless."

"App was simple and easy to use. Clear instructions. Easy to load photos. Very speedy response. Written response was a bit stilted to read. Would recommend."

"These moles have bothered me for some time and this service was amazingly quick convenient and easy to use.Helps put my mind a rest.Thank you.Fabulous service.Highly recommended 🥰"

"Very easy service to use with a quick response time."

"Excellent service, prompt action and reply."

"Very impressed, fast and efficient response."

"I think this is a brilliant idea and has made getting the mole checked so quick and simple. No long waits for an appt and in less than 24 hours I’ve had peace of mind that my mole is not cancerous and I’ve also not had to waste a GP’s time in surgery which could have been used for someone else."

"Quick efficient service."

"This is an excellent service."

"It was easy to submit my request to the Mole Checking Service and I received a reply the following day."

"A wonderful and reassuring service.The questions made me think more about the mole I was concerned about and the photo submission was easy.And… really impressive turnaround of the the detailed personal report."

"Very quick response, easy to use."

"It was a very quick service and the response came back within 24 hours. It was good to know there was nothing wrong with this mole on my arm. I was also very impressed with the amount of information conveyed and what problematic moles could actually look like. I found this Service extremely helpful."

"Easy questions but I had trouble taking/uploading photos, should have asked for help."

"Very easy to follow and complete the questionnaire and upload the photos. The response from the dermatologist was prompt and fortunately nothing to be concerned about."

"It wasn’t something I wanted to bother GP with so it was great to just get it checked in such an easy way."

"Was very pleased with quick response and advice."

"Fast response (maybe AI generated?) nonetheless my fears were allayed and saved making a doctor’s appointment."

"I found the service to be exceptional as I filled out the questionnaire and later that day I received a full letter with information and possible treatment options.

The only difficulty was trying to get to see or speak to my GP. I was told because my issue was not a on the day emergency, I would need to call after weekend at 8am an wait in the queue probably to be told there are no appointments left."

"After the initial wait to be contacted once my enquiry was made, the rest of the process was very quick and efficient."

"Quick response."

"Very quick response easy to do."

“Brilliant quick and easy to use service done without even leaving the house with result of review reply back within 10 hours. Very impressed.”

"Very efficient service. Emailed my photo of a mole in the afternoon and received a very informative emailed report that evening."

"The whole experience was straight forward and easy to follow. Depending on where your mole is situated on your body you may need help with taking the photos. The results came back to me within 48 hours and I am very grateful for this service, it has made life easier for me and puts less strain on the NHS. Thank you."

"I think this is a fantastic service which I would recommend."

"This is an excellent service and the prompt response was very impressive. However, its effectiveness is limited to some extent by (in my case) the difficulty in obtaining clear enough photo images of the mole in question."

"Unfortunately, my photographs were not sufficiently clear to enable analysis. The process, however, was clear and simple."

"Very quick response to my photos. Would have been great if any referral could have been done by yourselves."

"It was very informative and easy to use and the results came back promptly."

"Fast efficient and informative"

"Great service quick and efficient."

"Quick and easy way to get a mole checked."

"It was easy to do. Simple instructions. Very speedy reply with suggestions."

"Service very easy to use, and the reply was done quickly."

"Clearly explained procedure with easy to follow instructions. Really quick reply. First class service."

"Difficult to take clear photos so clinician unable to provide diagnosis."

"The service was very easy to use and gave guidance on how to take the photos of the mole & then upload them. The questionnaire was easy to complete beforehand and I got a response very quickly on my mole. All in all a positive experience."

"The process was very easy to follow and I received my report very quickly."

"Difficult to photograph on my phone. Needs to be a more sophisticated phone camera. Resulted in blurred photos so not possible to use service. But prompted me to contact GP. So positive."

"Great service and would reccommend!"

"Easy to put information in and quick diagnosis"

"Surprisingly simple and straight forward. Really quick response too."

"Extremely prompt response.
Detailed response.
Reassuring.
Action required.
Excellent."

"Needed a little help to submit. Quick reply which was very detailed"

"Quick and easy to navigate"

"Great service - easy to follow instructions and fast results"

"Very quick and professional service"